DO – Ask family, friends, and neighbors for recommendations on restoration contractors and compile a small list of references. Then, request recommendations from previous clients from any contractor.

DO – Once you’ve investigated enough possible candidates to develop a list of reliable contractors, request multiple estimates and obtain them in writing. Then, compare the cost of your contractor’s estimate to the cost of your insurance provider’s estimate to determine if they are close.

DO – Check the Better Business Bureau website to see if they are licensed, insured, and trustworthy, and take note of any other important information.

DO – Only pay sections up front, halfway, and so on after you’ve chosen a restoration contractor and agreed on the timeline for completion.

DO – Only hire contractors who are members of the American Indoor Air Quality Council (ACAC), the Indoor Air Quality Association (IAQA), the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), the National Air Duct Cleaning Association (NADCA), and the Restoration Industry Association (RIA).

DO – After the work is completed, review it to ensure quality materials are used.

DO NOT – Pay the contractor no more than 30 percent of the total cost up front.

DO NOT – pay with cash

DO NOT – Accept appraisal or verification of completion from someone who works for the same company as the contractor.

DO NOT – Make the final payment only after you have seen the completed job and are satisfied with it.

As lawyers who help people with their homes and businesses, we have seen how hurricanes and storms can cause damage, destruction, and trouble. We have fought for clients against insurance companies that tried to avoid or put off paying for losses that were not their fault.

Our main goal is to look out for the insured and treat you fairly. Get in touch with us right away if you want to talk about your claim or have any questions.