Common Questions

Insurance Claims FAQ

Dealing with insurance companies is complex even without having to navigate the legal process. For this reason, going to court over insurance claims is daunting and difficult for many. This information is intended to guide you through the initial process. Colby Lewis is experienced in insurance litigation, and his team is here to provide you with the best representation you can find.
  • How Do I Know if I Can Take Legal Action?

There are several unethical practices that insurance companies partake in that may require legitimate legal action. Among these are denying reasonable claims, unreasonable demands or delays, or unreasonable payment delays.

As you can see, much of this has to do with unreasonable delay of something that is reasonably owed to you. This can vary depending on your situation, but if you think your insurance company is acting negligently or purposefully misrepresenting your claim, feel free to reach out to us for a more thorough investigation of your situation. We’ll walk you through every step of the way.

  • What Can I Do While I Wait?

The most important thing for you to do during the process of litigation is to have all of your documentation in order. From communications to official insurance documents, everything will come in handy as we litigate your case. Having all of this information ready for us before we begin to litigate your case will speed up the process and help us make everything as simple as possible for you.

  • What Are My Deadlines?

Unfortunately, there’s no easy way to answer this. Depending on your specific case and the state you’re in, the statute of limitations can vary. If you want to open a case for breach of contract, the statute of limitations could be anywhere from three to ten years.

As always, the important thing is to respond quickly. If you think you have a case, reach out to us as soon as possible. We’ll walk you through every step of the way to make sure that your case is processed quickly and effectively. Representing your needs is at the core of our practice, and that begins on day one.

  • My insurance claim was denied, or only partial payment or repairs were made. What do I do now?

If your insurance company has denied your claim or underpaid your claim, you should immediately document all interactions between you and your insurance agent/carrier. Keep a file of documents and photos of your damages, and contact an experienced insurance claims attorney. You may be entitled to additional compensation above what your insurance company originally offered. After a thorough review of your claim and documents, an experienced insurance claims attorney can notify you if you have a case.

  • What are common issues policyholders face when filing an insurance claim?

Policyholders who have filed an insurance claim for damage to their property or vehicle can experience some (or all) of the following problems:

  • Bad faith claims, which occur when an insurance company does not operate in good faith and fair dealing, as they are required to do.
  • Complex insurance coverage claims, forms, and disputes.
  • Underpayment or delay of approved claims by the insurance company.

Each of these situations may require an experienced insurance claims attorney to resolve.

  • What damages can I expect from insurance litigation?

While all claims and cases are different, some of the common recoveries from litigation of insurance claims may include:

  • Actual damages
  • Interest from the date you should have been paid
  • Penalties under the Insurance Code for knowingly denying or underpaying a valid claim
  • Attorney’s fees